Terms and Conditions

  • TomTom Acoustics is not responsible for any damages contributed from installation, in the case of a fire or the misuse of products. Install at your own risk.

  • These products are to be kept indoors, free from any moisture, heat, fire and any other obvious substances that can affect their integrity.

  • No returns are currently accepted. If you have any issues regarding these products, please contact me directly to resolve the problem.

  • If attaching products directly to the wall or ceiling, making it physically part of the surface in commercial settings, please comply with the building codes provided by the ABCB (Australian Building Codes Board). Hanging or suspension is compliant. Contact me if you have any questions.

  • If panels are to be collected, they must be collected within a week of purchase.

  • Payment must be made in FULL on delivery or pick-up.

  • Payment for custom orders must be paid in FULL before the order can be processed.

  • Be aware that although rare, orders can sometimes take up to 2 weeks or longer depending on stock levels and supples so please make contact before you order.

By working with, requesting services, or accepting products from TomTom Acoustics, you acknowledge acceptance of these terms and conditions.